Refund & Return Policy

Last updated: September 2026

At BAD TASTE CLUB, we want you to be happy with your order. If something isn’t right, please review the policy below.

This Refund & Return Policy applies to purchases made through badtasteclub.store.

1. RETURN WINDOW

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

Be unworn and unused
Be in its original condition
Have all original tags attached, where applicable
Be returned in its original packaging where reasonably possible
Show no signs of washing, wear, damage, stains, odors, or alteration

Items that do not meet these conditions may not qualify for a refund.

Your statutory consumer rights remain unaffected.

2. HOW TO REQUEST A RETURN

To start a return, please contact us through the Contact page on badtasteclub.store.

Please provide:

Your order number
Your full name
The item you wish to return
The reason for the return
Photos of the item if it arrived damaged, defective, or incorrect

If your return is accepted, we will provide return instructions.

Do not send products back without receiving return instructions first.

Items returned without authorization may not be accepted.

3. RETURN SHIPPING

Unless the item arrived damaged, defective, or incorrect, customers are generally responsible for return shipping costs.

Original shipping charges are non-refundable unless required by applicable law or unless the return is due to an error on our part.

We recommend using a trackable shipping service when returning an item.

BAD TASTE CLUB is not responsible for return packages lost in transit before they reach the designated return location.

4. DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order as soon as it arrives.

If your item is:

Damaged
Defective
Significantly different from what you ordered
The wrong size or variant due to our fulfillment error
Missing from your shipment

please contact us through badtasteclub.store as soon as reasonably possible.

Include your order number and clear photographs showing the issue.

Once verified, we may offer, depending on the circumstances:

A replacement
A refund
Store credit
Another appropriate solution

If the problem was caused by us or our fulfillment partner, you will not be required to pay return shipping where applicable.

5. SIZE ISSUES

Please check the size guide carefully before placing your order.

If you ordered the wrong size, you may request a return within the applicable return period as long as the item remains unworn, unused, and otherwise eligible for return.

Return shipping for customer-selected sizing errors is generally the responsibility of the customer.

If you received a size different from the size you ordered, please contact us and we will resolve the issue.

6. EXCHANGES

The fastest way to receive a different item or size is generally to return the original eligible item and place a new order.

Where available, we may offer a direct exchange at our discretion.

Availability of replacement sizes, designs, and variants cannot be guaranteed.

7. NON-RETURNABLE ITEMS

The following items may not be eligible for return unless damaged, defective, or otherwise required by applicable law:

Items showing signs of wear
Washed items
Items damaged after delivery through misuse
Items without required original packaging or tags
Gift cards
Personalized or custom-made products, where applicable
Items marked as final sale, where permitted by law

We reserve the right to refuse returns that do not meet the eligibility requirements described in this policy.

8. SALE AND DISCOUNTED ITEMS

Unless specifically marked as Final Sale, discounted products generally follow the same return eligibility requirements as regularly priced items.

Promotional discounts applied to an order will be taken into account when calculating any refund.

Refunds are based on the amount actually paid for the returned item.

9. BUNDLE OFFERS

If products were purchased as part of a bundle, multi-buy promotion, or offer such as Buy 2 Get 1 Free, any refund may be recalculated based on the terms of the original promotion.

If returning only part of a promotional bundle means the remaining items no longer qualify for the original discount, the refund amount may be adjusted accordingly where permitted by law.

Any such adjustment will be based on the actual promotional pricing associated with the order.

10. REFUNDS

Once your return has been received and inspected, we will notify you whether the refund has been approved.

If approved, the refund will normally be issued to your original payment method.

Please allow approximately 5–10 business days after a refund is processed for the funds to appear, depending on your bank, card issuer, or payment provider.

Processing times controlled by financial institutions are outside our control.

11. LATE OR MISSING REFUNDS

If you have received confirmation that a refund was issued but have not received the funds, please first check with your bank, card issuer, or payment provider.

Refunds may take several business days to appear after being processed.

If the normal processing period has passed, contact us through the Contact page on badtasteclub.store.

12. ORDER CANCELLATIONS

We begin processing orders as quickly as possible.

If you wish to cancel or modify an order, contact us as soon as possible.

We cannot guarantee that an order can be cancelled or changed after it has entered processing, fulfillment, or shipment.

If cancellation is no longer possible, you may be able to return the item after receiving it, subject to this policy.

13. REFUSED OR UNDELIVERABLE PACKAGES

Customers are responsible for providing accurate shipping information.

If a package is returned because of:

An incorrect or incomplete address
Failure to collect the package
Refusal of delivery without prior authorization
Other circumstances attributable to the recipient

additional shipping charges may apply before the order can be resent.

Any refund for an undeliverable order may exclude shipping costs or carrier charges where legally permitted.

14. LOST OR STOLEN PACKAGES

If tracking shows that your order has not been delivered within the expected period, please contact us through badtasteclub.store.

We will review the shipment and, where appropriate, work with the carrier or fulfillment provider to investigate.

If tracking shows a package as delivered but you cannot locate it, please check:

Around the delivery location
With household members
With neighbors
With your building reception or mailroom
With the shipping carrier

We will assist where reasonably possible, but responsibility for packages confirmed as correctly delivered may depend on the circumstances and applicable law.

15. INTERNATIONAL ORDERS

International customers may be responsible for customs duties, import taxes, or other charges imposed by their country.

These charges are generally not refundable by BAD TASTE CLUB because they are collected by governments or third parties rather than by us.

Mandatory consumer rights applicable in your jurisdiction remain unaffected.

16. EU / UK AND OTHER MANDATORY CONSUMER RIGHTS

If you are located in a jurisdiction that provides mandatory cancellation, withdrawal, return, refund, or warranty rights, those rights apply in addition to this policy.

Nothing in this policy is intended to restrict or waive consumer protections that cannot legally be excluded.

17. CONTACT

For return, refund, or order-related questions, please use the contact form available at:

badtasteclub.store

BAD TASTE CLUB